FAQ

Contact us with the specifications of the product you want, and we send you a quotation directly from legal and quality suppliers. We get samples for you and inspect the whole process until you receive your goods at your door.

The price is calculated by adding the price of freight plus the customs percentage. The freight prices vary depending on the country of destination, but the prices range from USD $3,500 to USD $10,000.

When your order is made, we provide you the address of our warehouse in China for you to use as the address of destination.

We offer our clients that are interested in having a unique distribution of a product the possibility to sign an exclusivity contract that will guarantee them that a certain product will not be offered by us to any other client in that country.

The Customs Clearance cost in the country of origin and destination.

There is no minimum amount, we can get you anything you want regardless of the size of your order. Of course, the larger your order, the better unit price the supplier can offer.

Using KimWalt’s services you can guarantee you will receive your order safe and complete. We take care of making all the inspections and logistics for you to receive your goods without the need to worry.

We offer the following services independently or combined, according to the client’s needs.

— Product Search & Supplier Authentication

— Sample Handling

— Negotiation

— Production & Quality Inspection

— Loading Inspection

— Cargo Consolidation & Warehouse Storage

— Logistics

— Customs Clearance

— Door-to-Door Delivery

Samples: Normally the sample costs are taken care of by the client, but depending on the interest manifested by the client, there is a possibility for KimWalt to cover it.

Order: Normally factories in China request a 30% or 50% payment to start production, the remaining balance will be paid before shipment or with the delivery of documents.

Logistics Services: The logistics costs will depend on the commercial terms used by the suppliers, but to guarantee the loading of the container and avoid delays and late payments in ports, it is essential to have the amount for the second payment.

You can make your payments through cheque, bank transfer to an account in your country, and through platforms like PayPal and AliPay.

We go through production, quality, and loading inspections to guarantee that what is being produced is the same as the samples received by the client. We make loading inspections to guarantee the goods are packed correctly and there are no disparities between what the client paid and what the client received.

The delivery time can vary depending on the suppliers, normally the production time is what determines everything else, an estimate of 1-2 months once the first payment is made.